Frequently Asked Questions

We offer screen printing, DTF (direct-to-film) transfers, embroidery, laser engraving, and promotional products, along with themed apparel collections. Browse Printing, Collections, and Services in the main menu to see everything.

No minimums or setup fees on our DTF and UV DTF orders — order exactly what you need, whether that's one transfer or a full gang sheet.

Click "Design Here" in the menu to start a quote request. Tell us about your project and we'll follow up within 24 hours with pricing and next steps.

Most orders are printed and shipped within a few business days. Ready-to-press DTF transfers typically ship in 1–2 business days.

Yes — let us know your deadline in the "Start Creating" form and we'll confirm if a rush turnaround is available for your order.

Shipping is free on orders over $99. Orders under that are charged a flat shipping rate at checkout.

PNG, JPG, PDF, and AI files. For the sharpest print quality, upload the highest-resolution file you have.

Yes. Select "Yes, I need design help" in the Start Creating form and our team will help bring your idea to print.

A gang sheet is one continuous printed sheet holding multiple designs (or multiples of one design), priced by size rather than by design count — it's the most cost-effective way to order several transfers at once. Try the gang sheet builder on the DTF Transfer and UV DTF Transfers pages under Services.

Yes — our laser engraved coasters, keychains, tumblers, and hat patches all support a custom name, monogram, date, or short phrase. Just fill in the personalization field on the product page before adding it to your cart.

Currently: slate & wood coasters, wood or stainless keychains, stainless tumblers, and leather hat patches. Browse the Laser Engraving page under Services for the full lineup.

Yes. Check the "I'm interested in bulk / wholesale pricing" box in the Start Creating form, or mention it in your quote request, and we'll put together volume pricing for your order.

Gang sheets are priced by area — the printer's fixed width times the length you choose — with a minimum charge per sheet. The order summary on the builder updates your exact price live as you adjust size and quantity.

Press at 280–300°F with firm, even pressure for 10–15 seconds, then peel the film immediately while hot. For a softer hand-feel, re-press for 5 seconds through a parchment sheet or Teflon cover.

Peel the decal from its clear liner, position it on a clean, dry surface, and press down firmly from the center outward to remove air bubbles. No heat or lamination needed — it's ready to use immediately.

Since most items are printed or personalized to order, we can only make changes before production begins. Contact us as soon as possible if something needs to change.

Because items are custom printed, engraved, or personalized, we can only accept returns for misprints or defects. Reach out within 7 days of delivery and we'll make it right.